Define BPM and explain how it helps firms become more competitive.

1. Answer the following:
2. Define an information system and describe the activities it performs.
3. List and describe the organizational, people, and technology dimensions of information systems.
4. Distinguish between data and information and between information systems literacy and computer literacy.
5. Explain how the Internet and the World Wide Web are related to the other technology components of information systems.
6. Explain how the Internet and the World Wide Web are related to the other technology components of information systems.

2. 2. Briefly explain the following and their business benefits:
3. Enterprise systems
4. Supply chain management systems
5. Customer relationship management systems
6. Knowledge management systems

3. 3. Answer the following:
4. Define BPM and explain how it helps firms become more competitive.
5. Distinguish between BPM and business process reengineering (BPR).
6. List and describe the steps companies should take to make sure BPM is successful.

4. 4. Answer the following :
5. Define privacy and fair information practices.
6. List and define three different regimes that protect intellectual property rights?

 
5) Name and describe the three major capabilities of a DBMS.
6) List and describe the components of a contemporary business intelligence infrastructure.
7) What is business continuity planning?
8) What is the business value of security and control? (Explain how security and control provide value for businesses.)