|Department||Operational Responsibilities||Project Responsibilities|
|Product Development||Assist with customer service / help desk calls.||Software team: designs, makes, and tests modifications to the software.
Hardware team: tests the new software against the current hardware to ensure it still works.
|Product Manufacturing||Produces the product.||Designs and develops product packaging, including release notes and upgrade instructions.|
|Product Distribution||Fills customer orders.||Tests installation and upgrade procedures.|
|Sales & Marketing||
Sales team – sells the product, manages accounts, etc.
Marketing team – delivers marketing campaigns, updates the Web site, etc.
Sales team: provides input and subject-matter expertise around the wand’s functional requirements.
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Marketing team: develops and delivers the marketing campaigns to promote the wand; will be responsible for preparing customer communications and updates to the corporate Web site.
- Construct a project plan (based upon the core planning processes) that is focused on customer needs, that effectively balances project and organizational objectives with stakeholder satisfaction, and that addresses the nine project management processes areas.